FAQs
Premium accommodations for your next visit to Charleston
Is parking available at the property?
Yes - each reservation includes free parking for one vehicle. For additional details, please contact us directly.
What is the check-in and check-out process?
Check-in begins at 3 PM, and check-out is by 11 AM. We offer a convenient self-check-in process using a smart lock with a unique keyless entry code, which will be sent prior to your arrival.
Is early check-in or late check-out available?
Early check-in and late check-out may be possible upon request, but are subject to availability and cannot be guaranteed. This depends on whether other guests are arriving or departing on the same day. Please contact us ahead of time to check availability.
Is luggage storage available at the property?
We can accommodate early luggage drop-off prior to check-in, please reach out in advance to make arrangements. However, we do not offer luggage storage after check-out. If needed, we can recommend local luggage storage services for your convenience.
How far is the property from King St?
The property is ideally located at 78 Spring St, just two and a half blocks from the vibrant shopping, dining, and nightlife of Upper King Street. To explore other areas of the city, you can easily walk, use the free DASH shuttle, use ride-share services like Uber or Lyft, or rent a pedicab.
How far is the property from the College of Charleston?
The property, located at 78 Spring St, is just 0.6 miles from the College of Charleston. It’s a quick 3-minute drive or a short walk, making it conveniently accessible to the campus.
How is payment handled for the reservation?
A 50% deposit is required at the time of booking, with the remaining balance charged on the day of check-in. We only accept major credit cards for payment; cash and checks are not accepted.
What is the cancellation policy?
If you cancel within 48 hours of booking, your deposit is 100% refundable. After 48 hours, the deposit becomes non-refundable. If you cancel within 30 days of check-in, the full cost of the reservation will be charged, minus the cleaning fee.
What is the hurricane policy for the property?
In the event of a hurricane or severe weather conditions, we follow local guidelines and government advisories. If a mandatory evacuation is issued, we will offer a full refund for any nights affected by the evacuation. If you choose to cancel due to a hurricane warning or inclement weather, please refer to our cancellation policy for any applicable charges. We recommend purchasing travel insurance to cover unforeseen weather-related issues.
Are pets allowed at the property?
No - pets and emotional support animals are not permitted. However, certified service dogs specifically trained to assist individuals with disabilities are welcome.
Do you offer military discounts?
We appreciate your service, but unfortunately, we are unable to offer a discount on the rate. We always provide our best pricing upfront, so we are unable to offer further discounts.
Is parking available at the property?
Yes - each reservation includes free parking for one vehicle, in a parking lot located on the same block as the property. The parking lot is 300 ft away, about a 1 minute walk.
What is the check-in and check-out process?
Check-in begins at 3 PM, and check-out is by 11 AM. We offer a convenient self-check-in process using a smart lock with a unique keyless entry code, which will be sent prior to your arrival.
Is early check-in or late check-out available?
Early check-in and late check-out may be possible upon request, but are subject to availability and cannot be guaranteed. This depends on whether other guests are arriving or departing on the same day. Please contact us ahead of time to check availability.
Is luggage storage available at the property?
We can accommodate early luggage drop-off prior to check-in, please reach out in advance to make arrangements. However, we do not offer luggage storage after check-out. If needed, we can recommend local luggage storage services for your convenience.
How far is the property from King St?
The property is ideally located at 182 St Philip St, just one block from the vibrant shopping, dining, and nightlife of Upper King Street. To explore other areas of the city, you can easily walk, use the free DASH shuttle, use ride-share services like Uber or Lyft, or rent a pedicab.
How far is the property from the College of Charleston?
The property, located at 182 Saint Philip St, is just 0.4 miles from the College of Charleston. It’s a quick 2-minute drive or a short walk, making it conveniently accessible to the campus.
How is payment handled for the reservation?
A 50% deposit is required at the time of booking, with the remaining balance charged on the day of check-in. We only accept major credit cards for payment; cash and checks are not accepted.
What is the cancellation policy?
If you cancel within 48 hours of booking, your deposit is 100% refundable. After 48 hours, the deposit becomes non-refundable. If you cancel within 30 days of check-in, the full cost of the reservation will be charged, minus the cleaning fee.
What is the hurricane policy for the property?
In the event of a hurricane or severe weather conditions, we follow local guidelines and government advisories. If a mandatory evacuation is issued, we will offer a full refund for any nights affected by the evacuation. If you choose to cancel due to a hurricane warning or inclement weather, please refer to our cancellation policy for any applicable charges. We recommend purchasing travel insurance to cover unforeseen weather-related issues.
Are pets allowed at the property?
No - pets and emotional support animals are not permitted. However, certified service dogs specifically trained to assist individuals with disabilities are welcome.
Do you offer military discounts?
We appreciate your service, but unfortunately, we are unable to offer a discount on the rate. We always provide our best pricing upfront, so we are unable to offer further discounts.
Is parking available at the property?
Yes - the property has a private driveway which provides free off street parking for one vehicle.
What is the check-in and check-out process?
Check-in begins at 3 PM, and check-out is by 11 AM. We offer a convenient self-check-in process using a smart lock with a unique keyless entry code, which will be sent prior to your arrival.
Is early check-in or late check-out available?
Early check-in and late check-out may be possible upon request, but are subject to availability and cannot be guaranteed. This depends on whether other guests are arriving or departing on the same day. Please contact us ahead of time to check availability.
Is luggage storage available at the property?
We can accommodate early luggage drop-off prior to check-in, please reach out in advance to make arrangements. However, we do not offer luggage storage after check-out. If needed, we can recommend local luggage storage services for your convenience.
How far is the property from King St?
The property is ideally located at 26 Felix St, just two blocks from the vibrant shopping, dining, and nightlife of Upper King Street. To explore other areas of the city, you can easily walk, use the free DASH shuttle, use ride-share services like Uber or Lyft, or rent a pedicab.
How far is the property from the College of Charleston?
The property, located at 26 Felix St, is just 0.5 miles from the College of Charleston. It’s a quick 2-minute drive or a short walk, making it conveniently accessible to the campus.
How is payment handled for the reservation?
A 50% deposit is required at the time of booking, with the remaining balance charged on the day of check-in. We only accept major credit cards for payment; cash and checks are not accepted.
What is the cancellation policy?
If you cancel within 48 hours of booking, your deposit is 100% refundable. After 48 hours, the deposit becomes non-refundable. If you cancel within 30 days of check-in, the full cost of the reservation will be charged, minus the cleaning fee.
What is the hurricane policy for the property?
In the event of a hurricane or severe weather conditions, we follow local guidelines and government advisories. If a mandatory evacuation is issued, we will offer a full refund for any nights affected by the evacuation. If you choose to cancel due to a hurricane warning or inclement weather, please refer to our cancellation policy for any applicable charges. We recommend purchasing travel insurance to cover unforeseen weather-related issues.
Are pets allowed at the property?
Yes - pets are allowed at the property for a fee of $200 per stay. Pets must be housebroken, may not be left unattended, and are not permitted on furniture or bedding. Please inform us in advance if you plan to bring a pet.
Do you offer military discounts?
We appreciate your service, but unfortunately, we are unable to offer a discount on the rate. We always provide our best pricing upfront, so we are unable to offer further discounts.
Is parking available at the property?
Yes - the property has a garage and private driveway which provides free off street parking for up to 5 vehicles.
What is the check-in and check-out process?
Check-in begins at 4 PM, and check-out is by 10 AM. We offer a convenient self-check-in process using a smart lock with a unique keyless entry code, which will be sent prior to your arrival.
Is early check-in or late check-out available?
Early check-in and late check-out may be possible upon request, but are subject to availability and cannot be guaranteed. This depends on whether other guests are arriving or departing on the same day. Please contact us ahead of time to check availability.
Is luggage storage available at the property?
We can accommodate early luggage drop-off prior to check-in, please reach out in advance to make arrangements. However, we do not offer luggage storage after check-out. If needed, we can recommend local luggage storage services for your convenience.
Does the property have beach access?
Yes - the public beach access is conveniently located directly across the street.
Do you provide beach equipment?
Yes - we provide all the necessary beach equipment for your vacation, including beach towels, beach chairs, a beach tent, a beach blanket, a beach wagon, a hard cooler, boogie boards, beach toys, and games.
Can the salt water pool be heated?
Yes - we provide the option to heat the pool. It costs $100 per day and has a max temp of 88°. Please let us know in advance if you would like to add this amenity.
How far is the property from downtown Folly Beach?
The property is ideally located at 1502A E Ashley Ave, a quick 7-minute ride to downtown Folly Beach. For a fun adventure, we recommend renting a golf cart to explore the area.
How is payment handled for the reservation?
A 50% deposit is required at the time of booking, with the remaining balance charged on the day of check-in. We only accept major credit cards for payment; cash and checks are not accepted.
What is the cancellation policy?
The booking deposit is non-refundable. If you cancel within 60 days of check-in, the full cost of the reservation will be charged, minus the cleaning fee.
What is the hurricane policy for the property?
In the event of a hurricane or severe weather conditions, we follow local guidelines and government advisories. If a mandatory evacuation is issued, we will offer a full refund for any nights affected by the evacuation. If you choose to cancel due to a hurricane warning or inclement weather, please refer to our cancellation policy for any applicable charges. We recommend purchasing travel insurance to cover unforeseen weather-related issues.
Are pets allowed at the property?
No - pets and emotional support animals are not permitted. However, certified service dogs specifically trained to assist individuals with disabilities are welcome.
Do you offer military discounts?
We appreciate your service, but unfortunately, we are unable to offer a discount on the rate. We always provide our best pricing upfront, so we are unable to offer further discounts.
Tremendous accommodations! Would highly recommend and will stay again!
John
This was a great place. Super clean and stylish. And we loved the location near amazing restaurants and walkable to King Street.
Amy
Love the place! Walking distance to everything. The host were so responsive!
Jason
This place was perfect! Beautiful, clean and convenient! We really enjoyed our stay and everything was so easy! Would love to come back!!
Betty
Great stay close to King Street! Had everything we needed.
Rohit
I would absolutely stay here again! Walkable to everything in town, beautifully decorated, had everything we could need. Hosts were very responsive and gave clear instructions.
Erin
We enjoyed our stay here. The house is well appointed and clean. The bedrooms are even more inviting than the photos portray.
Anna
Great stay in Charleston. Close to all the bars, restaurants, and shopping.
Julia
